We currently use a variety of different sources to track the status of shipments, from a range of providers that use different methodologies.
Reporting what the carrier's own website shows as its estimated arrival time
Taking into consideration terrestrial and satellite tracking data to extrapolate arrival times with greater accuracy
We analyse these data points and benchmark them so that we can take advantage of the combined information. This increases our accuracy while reducing the risk of errors caused from relying on a single source of data.
It is an ongoing process and we're constantly evaluating our current providers, trialling new ones, and considering other approaches to improve our tracking features.
Direct credit is our preferred method of payment and full bank details will be provided on your invoice, this includes SWIFT details if you have been invoiced in a currency other than AUD. We also accept credit card payments up to $20,000AUD, via Pinch Payments, which include Mastercard, Visa and Amex.