Answers to our most frequently asked questions.
Yes! Requesting a quote takes just a few clicks. In app, you’ll find request a quote buttons on the Quotes page or your Dashboard. Or right here:
Simply click, input as much information as you have and your operator will receive an alert and begin working on it straight away.
Then, you’ll receive a link to your quote, with a breakdown of pricing, where you can simply click accept or ask for more detail.
Need a hand? We’re happy to put together a quote for you. Email your operator and they’ll get started for you.
Not only do you have an overview of all your shipments, but you have the power to track and manage individual shipments.
Save time by uploading any shipping documents straight to the platform. Your operator will verify and confirm them.
View your timeline of key events, view and update cargo details, add and manage contacts, upload documents and view your charges and invoices.
Tracking all your shipments on one centralised platform is now possible.
Our Shipment Management Page allows you to easily track any FCL shipment made outside of Explorate.
To get started, simply click the ‘Track’ button on the right of the Shipment Management Page and enter your PO number, container number, carrier and freight forwarder.
With Explorate, you can quote, book and track your shipments with ease.
Quote - request a quote via the app
Shipment underway - View your shipment progress in app, receive notifications and alerts direct to your email
Track and Manage - work with your Explorate Operator to upload shipping documents and allow your other stakeholders to track the shipment
Arrival - keep up to date with arrival and delivery details as we provide in app and email notifications about port ETA’s and container delivery times