Got a tracking number? Let’s see where your freight is
Managing shipments is never simple. Tight deadlines, multiple contributors, and endless documents make it easy to lose track of critical tasks. Many businesses still coordinate global shipments using emails, spreadsheets, and manual checklists. Even those with digital logistics tools battle with disconnected systems that make it difficult to create an optimised workflow from end to end.
The result is lost time, costly errors, and reduced efficiency. The Tasks feature closes this gap by giving supply chain teams a solution that streamlines shipment management and documentation, creating automated workflows that are both standardised and adaptable to the needs of the business.
When workflows are fragmented, efficiency suffers. Missed steps and delays creep in, and visibility across shipments starts to break down. At a shipment level, control over shipments is difficult to maintain. Across the broader supply chain, collaboration and insight are compromised, making it hard to optimise performance across teams, vendors, and suppliers.
The Digital Container Shipping Association (DCSA) estimates that a single shipment can involve up to 50 sheets of paper shared across 30 stakeholders. Cargo owners understand that access to real-time data is critical. 41% rank it as a top operational priority, yet achieving this level of insight remains a challenge.
Every supply chain is unique. Most logistics software is designed for specific providers or use cases, which limits flexibility and makes it difficult to adapt to different workflows. Fully manual processes require excessive time and effort while leaving room for error.
This lack of adaptability leads to wasted hours, duplicated steps, and missed opportunities for operations optimisation. Businesses need workflow orchestration: consistent, traceable, and adaptable processes that standardise shipment management and ensure shipment documentation is accurate and complete.
One of the most persistent challenges in supply chain management is the lack of standardised, traceable processes. Fragmented workflows make it difficult for teams to collaborate, spot issues early, or measure performance consistently.
The answer lies in workflow orchestration: connected processes that bring structure and visibility without losing flexibility. When workflows are standardised yet adaptable, teams can respond faster to disruptions, focus on the right priorities, and keep shipments on track from end to end.
This shift moves supply chains beyond manual coordination toward collaboration that is consistent, transparent, and easier to scale. It gives leaders and their teams the clarity to prevent delays, reduce risk, and make better decisions across shipments, vendors, and partners.
This is exactly what our Custom Shipment Tasks feature was designed to deliver.
Tasks act as digital checklists for every stage of a shipment, replacing scattered processes with connected, traceable workflows tailored to each business. Instead of juggling spreadsheets, systems, and multiple tabs, everything teams need lives in one place — the Task Dashboard.
With Tasks, teams can:
By digitising and standardising shipment documentation, Tasks reduce errors, save time, and ensure every step is captured. This gives supply chain teams clarity and control, improving visibility and supporting collaboration across internal teams, vendors, and partners.
Explorate partnered with one of Australia’s largest retailers to address fragmented shipment workflows that were increasing risk across their operations. By embedding Tasks into their processes, the retailer now saves 25–30 hours every week on supply chain administration. Those hours are redirected into higher-value priorities such as planning, analysis, and process improvement.
The retailer also gained greater confidence in shipment tracking and overall supply chain visibility. With clear, traceable workflows, leadership can monitor progress in real time and step in proactively when delays or issues arise.
Smarter workflows deliver tangible business benefits:
Getting started with Tasks is simple. Free your team from admin and focus on high-level planning that keeps shipments on track, reduces risk, and drives long-term performance. With Explorate Tasks everything you need is in one place, so you can move beyond spreadsheets and disconnected systems to run your supply chain with confidence.
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1. What is Tasks and how does it help with shipment management?
Tasks is a digital tool that acts as a built-in checklist for shipments. It helps teams track every step, standardise workflows, and optimise operations, reducing errors and improving supply chain visibility.
2. How does Tasks improve shipment documentation management?
Tasks digitises and centralises shipment documentation. Templates and checklists ensure every required document is captured and tracked, making processes more accurate and reducing manual paperwork.
3. Can I customise Tasks for my unique workflows?
Yes. Tasks is fully flexible. You can create templates for shipment types, routes, or business functions and add one-off tasks or notes for exceptions while maintaining workflow consistency.
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